Your business and requirements will change over time.
Whether it's what you do, how your competitors market or a general increase in customer expectations, change is inevitable.
You need to make sure that:
- Your provider is responsive to new requirements
- Have delivered your system with change and flexiblity in mind
- Have a range of pre-existing "off the shelf" solutions to match your possible requirements
- Can develop from scratch any other new feature you might require.